iGel Mattress Problems
Memory foam mattresses have become exceedingly popular in recent times, and new technologies have emerged to provide even more comfortable sleep surfaces.
One such technology is the iGel™ Graphene from Bensons for Beds, which is a premium quality memory foam mattress component. But as with every mattress, iGel is not without its problems.
So, this article introduces you to some of the most common iGel mattress problems and explains some potential solutions to the issues you encounter with your new mattress.
What is an iGel Mattress?
Sold exclusively by Bensons for Beds, the iGel collection consists of memory foam mattresses that promise to be ‘the next generation.’ The idea is that the iGel technology provides all of the comfort typically associated with memory foam mattresses, without some of the common issues like overheating and the dreaded roll together.
And while the majority of customers are happy with their new iGel mattresses, there are several who have cause for complaint. But what are some of the most prevalent complaints about the iGel mattress range from Bensons? Let’s find out now.
1. Overheating (sleeping too hot)
Although one of the main selling points of the iGel mattress collection is that they are supposed to prevent overheating, several customers have complained that their iGel mattress has caused them to be too hot during the night.
The advanced technology within the iGel should take care of this issue itself, but if you find yourself overheating on your new mattress, consider changing your sheets and duvet or trying to get some air into your room.
If you’ve just switched to an iGel memory foam mattress from a traditional pocket sprung mattress, it’s likely to take a bit of time to adapt, so give it a few weeks to see if things improve.
2. Too soft or too firm
Another complaint of some customers is that their iGel mattresses are either too soft or too firm and not as described. This is always a difficult one because the feel of a mattress is subjective. You can be sure that the firmness rating provided by Bensons is roughly in line with industry standards, so you can use it as a guide.
If you find that your iGel mattress is too soft, consider adding a firm mattress cover to your sleep surface. This provides additional support during the night and rectifies the sinking feeling that some people experience when sleeping on memory foam for the first time.
Ultimately, we recommend popping into a Bensons showroom before ordering one of their iGel mattresses online, as you don’t want to be surprised at the firmness rating when the mattress is finally delivered to your home.
3. The iGel mattress is sagging
While memory foam mattress sagging is typically caused by low-quality foam, we can rule that out with the iGel collection! Even so, some customers have found that after a relatively short period of time, they have felt their mattress sagging unnaturally.
If this is the case, check the condition of your bed frame. If you place your memory foam mattress on an old, broken, or uneven bed frame, you are unlikely to enjoy the full benefits of the sleep surface.
Another thing you can do is to rotate your iGel mattress (in clock or counter-clock direction), as sagging is sometimes caused by leaving the mattress in the same position for too long.
While it’s normal for your iGel memory foam mattress to soften and form to the contours of your body, it shouldn’t be sagging, so make sure you contact Bensons’ customer support and solve this issue.
4. iGel is expensive
It typically costs in excess of £1200 for a new iGel memory foam mattress from Bensons, which is certainly by no means cheap. Investing such a significant sum of money into a mattress is not a decision to be taken lightly, so you will undoubtedly expect a top-quality mattress in return!
If you’re put off by the cost of iGel mattresses, consider holding off on your purchase until the mattresses within the collection are reduced, as Bensons regularly introduce seasonal sales at different times of the year.
It’s comforting to know that a wide majority of people who bought an iGel mattress are happy with their purchase and have said that it was worth the money. Some have even bought a second iGel mattress and are very satisfied with they quality they are getting.
This is a positive review from a person who bought an iGel Advance 2000. This is the highest rated mattress in the collection with 4.7/5 stars from over 410 customers. You can read all positive and negative comments here.
Don’t forget about the 40-night exchange guarantee
If you’ve been sleeping on your iGel mattress for a few weeks and you’re convinced that it’s not for you, then you can always exchange it for a new one, as part of the company’s 40-night exchange guarantee. This gives you the peace of mind that you can return your mattress with no questions asked and swap it for a more suitable and comfortable mattress. See the full terms of Benson’s 40 Night Comfort Guarantee policy here.